Frequently Asked Questions
Answers to all your questions about wikt71
Accounts, deposits and withdrawals, games, bonuses, and security — find detailed answers to everything on this page.
Whether you are new to wikt71 or a returning player, questions come up for everyone. How to deposit money via bKash, what the bonus terms are, whether you can play games on mobile — this page gives direct and detailed answers to all such questions. If you cannot find an answer, contact our 24/7 Bengali live chat support.
Account and Registration
Creating and Managing Your Account
To open an account at wikt71, you need an active mobile number and a password. Enter your correct name and date of birth during registration. The platform is only for people aged 21 and above, so age verification is mandatory. The entire process takes just a few minutes.
No, each person is allowed only one account at wikt71. Creating multiple accounts is against the rules and may result in all accounts being closed. Duplicate accounts created to take advantage of bonuses or promotions are treated with particular strictness.
On the login page, use the "Forgot your password?" option. A verification code will be sent to your registered mobile number. Use the code to set a new password. If you have any trouble, contact our 24/7 Bengali live chat support.
Yes, you can update your email address and contact details from your profile settings. However, to change your name or date of birth, you will need to complete an identity verification process through live chat. Keeping your information accurate is important for account security.
Yes, you can request a temporary suspension or permanent closure of your account at any time through live chat. A self-exclusion option is also available as part of responsible gaming. Visit our responsible gaming page for more details.
Deposits and Withdrawals
Payments and Transactions
Deposits from bKash to wikt71 are usually added to your account within a few minutes. The minimum deposit amount is ৳500. There may be a slight delay during peak banking hours, but if it takes more than 15 minutes, please let us know via live chat.
Yes, you can easily deposit money at wikt71 using Nagad and Rocket. Direct bank transfer is also accepted. The minimum deposit amount is ৳500 for all methods.
The minimum withdrawal amount from wikt71 is ৳500. Approved withdrawals generally reach your bKash, Nagad, or Rocket account within 10 to 45 minutes. Bank transfers may take a little longer.
wikt71 does not charge any fees of its own for deposits or withdrawals. However, your mobile banking provider (bKash, Nagad, Rocket) may apply their own transaction charges, which are set according to the respective provider's policy.
Withdrawal requests generally take 10 to 45 minutes to be approved. Once approved, the money arrives in your mobile wallet right away. If it takes more than 45 minutes, let us know via our Bengali live chat and we will resolve it quickly.
For security reasons, withdrawals are generally processed through the payment method registered to your account. If you need to withdraw to a different number or method, you will need to contact live chat and complete identity verification. This helps keep your money safe.
Games and How to Play
Cricket Betting, Slots and Live Casino
To bet on BPL or any other cricket match at wikt71, go to the cricket section and choose your preferred match or market. You can place bets both before the match starts and during live play. Confirm your bet before the odds change and play within your budget.
RTP (Return to Player) is the theoretical percentage of total bets that a slot game returns to players over the long term. It is calculated as an average across hundreds of thousands of spins, so results in a single session may differ from this figure. Choosing games with a higher RTP can be a strategic decision, but it is not a guarantee of winning.
Yes, all games at wikt71 can be played in a mobile browser — no separate app download is needed. The site works smoothly on both Android and iOS devices. Keep a stable internet connection for the best experience.
The live section of wikt71 Casino features live roulette, live blackjack, live baccarat, live dragon tiger, and various live show games. Games from top providers such as Evolution Gaming and Ezugi are available. You get the experience of playing in real time with a real dealer.
wikt71 features games from international providers such as Pragmatic Play, PG Soft, JILI, and Spribe, who have their Random Number Generator (RNG) tested by independent auditors. This means the result of every spin or bet is completely random and unbiased. Fair play is one of our core principles.
Aviator is a popular crash game by Spribe. A plane takes off and the multiplier gradually increases. You need to cash out before the plane crashes. If you cash out at the right moment, you win at the multiplier value at that point applied to your bet. The game is simple but exciting.
Bonuses and Promotions
Welcome Bonus, Cashback and Offers
wikt71 offers a 120% bonus on your first deposit, up to a maximum of ৳5,000. For example, if you deposit ৳1,000, you will receive a ৳1,200 bonus, giving you a total balance of ৳2,200. The wagering requirement is 15 times, which is quite favourable by industry standards.
A wagering requirement means you need to use the bonus amount as bets a certain number of times before you can withdraw it. With a 15x requirement, if you receive a ৳1,200 bonus, you need to place a total of ৳18,000 in bets. You can fulfil this condition gradually across any game.
wikt71's VIP program has three tiers — Bronze, Silver, and Gold. You move up through regular play. Bronze members receive up to 0.3% weekly cashback, Silver members up to 0.7%, and Gold members up to 1.0%. You are automatically entered at the Bronze level by staying active.
VIP cashback is added to your account on a set day of the week. The cashback amount is calculated based on your weekly net loss. Gold tier members enjoy up to 1.0% weekly cashback. See the promotions page for full terms and conditions.
Each offer has its own validity period, which is stated in the offer details. Generally, the wagering requirement for a welcome bonus must be completed within a set time after it is credited. Unused bonuses expire once the validity period passes, so read the offer terms carefully.
Safety and Responsible Gaming
Personal Data Protection and Healthy Habits
Yes, wikt71 uses SSL encryption technology to keep all data secure. Your payment information is not stored directly on our servers — it is processed through a secure payment gateway. Your information is not shared with third parties. Read our privacy policy for more details.
No, wikt71 is only for people aged 21 and above. Age is verified at the time of registration and accounts of underage users are closed immediately. This rule is strictly enforced to protect minors.
wikt71 takes responsible gaming very seriously. If you feel your play is getting out of control, request a deposit limit, a betting limit, or a temporary or permanent account closure through live chat. Our responsible gaming page has more detailed information and ways to get support.
Self-exclusion means taking a break from using your account for a set period of time on your own initiative. To activate this, contact our Bengali live chat support and let them know the duration of the self-exclusion. While the exclusion is active, it will not be possible to log in or place bets on your account.
There are two ways to contact the wikt71 support team — the 24/7 Bengali live chat directly on the site, or by writing to us at [email protected]. Live chat provides the fastest resolution. Our support agents assist in Bengali.
Still have questions? Contact support
Our expert team is available in Bengali around the clock, 24 hours a day, 7 days a week.